Our Relaxed Performances are a great way for audiences to experience the wonder of live performance in an environment that has been carefully adapted to be friendly, informal and open to all audience reactions.

We got to experience live performance, stress free. It was lovely that my child didn’t need to follow regular theatre etiquette. We were relaxed and they were relaxed. Their exuberance added to the atmosphere!

Parent

We focus on modifying the sensory environment and invite audience members to implement their own strategies (e.g. headphones and tablets).

Relaxed performances are for anyone who will benefit from a more ‘relaxed’ environment. Sound and lighting cues are adjusted and you can leave the auditorium at any time. There is a relaxed attitude to noise, doors remain open and a designated quiet area is available. Pre-show resources including a Visual Story are available to help you prepare for your visit.

Relaxed performances are particularly suitable for audiences with disability including autism spectrum disorder (ASD), sensory and communication difficulties, or learning disabilities.

It was thrilling, and just so easy to let the kids be themselves and not have to worry about keeping still or quiet.

Audience Member

Frequently Asked Questions

The Companion Card has been developed by the Victorian Network on Recreation and Disability (VICNORD) and admits carers to shows as complimentary guests. Arts Centre Melbourne welcomes holders of this card to attend the many events on offer.

Our theatres are accessible via lifts in both the Theatres Building and Hamer Hall, and during show times we have an usher available to assist anyone with access needs to their seats. Both buildings also have multiple accessible toilet facilities. Assistance animals are welcome in all our theatres.

Assisted-listening devices for use in all seats of Arts Centre Melbourne venues (plus on Guided Tours and for meetings) are available free of charge. These devices use standard headphones or connect with hearing aids via a neck loop. Please speak to our staff when you arrive for assistance with obtaining these devices.

Braille is used in the lifts, as well as other areas of Arts Centre Melbourne. Other services including Captioning, Tactile Tours and AUSLAN interpretation are available for selected performances. Vision Australia provides Audio Description and Tactile Tours of selected performances.

Wheelchairs can be booked for use in our buildings through the Welcome Desk on (03) 9281 8298.

Although Arts Centre Melbourne car park has plenty of accessible spaces, it's still best to arrive early when possible. Holders of a valid Disabled Persons Parking Permit can also pre-reserve Valet parking at a specially discounted rate to the standard price.

Arts Centre Melbourne provides age recommendations for all family performances to help you and your children get the most out of your visit. While we work closely with the creators of the performances to determine a suitable age recommendation, it's still ultimately up to you as the parent to make the final decision around suitability.

For any other access questions, Arts Centre Melbourne's Disability Access Manager would love to chat with you during office hours on (03) 9281 8503.
Still need help? View all frequently asked questions