Inspire the next generation

Frequently Asked Questions

You can use your Gift Voucher to book tickets for shows sold* by Arts Centre Melbourne or to purchase items such as pre-booked valet parking, memberships, drink vouchers or season subscriptions.

The standard fees and charges must be applied to all Gift Voucher transactions.

*Please note, the Sidney Myer Music Bowl events may be an exception. Please check individual event pages on our website for more information.
Gift Vouchers can be redeemed in person at Arts Centre Melbourne Box Office, Online or via the Contact Centre on 1300 182 183.

Gift Vouchers are non-refundable and cannot be redeemed for cash.
Gift Vouchers should be used within 36 months from the date of purchase, which is the “expiry” date displayed on the Gift Voucher. Gift Vouchers may not be used if expired.
Any unused balance must be used by the expiry date. Any unused balance will not be refunded or credited on expiry.
If your order exceeds the amount of your Gift Voucher, you must pay for the balance with cash, cheque, debit or credit card.
Gift Vouchers should be treated as cash, and you are responsible for keeping your Gift Voucher safe. Replacements will not be issued for lost or stolen Gift Vouchers.
Yes, you can use more than one voucher for a purchase or you can use any combination of vouchers, cash, cheque or card accepted by Arts Centre Melbourne.
No, but you can purchase an additional Gift Voucher.
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