At Arts Centre Melbourne, we aim to provide the best possible working environment for all of our team members, the people we work with and anyone who enters our spaces: one that is based on collaboration and respect. One of our core values is Care More. We're committed to creating a safe and secure environment for everybody – those within our teams and those who enter our doors – in which we respect and look after one another, regardless of our backgrounds and beliefs. We thrive on our diversity, openness and supportive inclusion.

When you’re working with us, in our venues, or representing Arts Centre Melbourne, we expect you to promote a safe, respectful and inclusive work environment for everyone.

Raising awareness

Arts Centre Melbourne is committed to raising awareness of our approach to safe and respectful workplaces. Arts Centre Melbourne team members and partners can expect:

  • Access to information regarding our Know The Line framework across our working spaces
  • To have a copy of our Know The Line Safe Workplace Statement
  • To receive a lanyard card with details of how to make a report when working at Arts Centre Melbourne
  • To engage in ongoing conversations in relation to our values and what we expect of you when working at Arts Centre Melbourne
  • To see our expectations reflected in our contracts including for performers and hirers

How to make a report or seek support

Arts Centre Melbourne has zero tolerance for inappropriate workplace behaviour in our work spaces.

Sexual harassment is never acceptable. Call it out.

SEE. If you see something or hear something that makes you feel uncomfortable, don’t ignore it.

TALK. It takes courage to speak up. Talk with your boss, your colleagues or the person who’s crossing the line.

SUPPORT. Don’t underestimate the power of support. It can help a colleague stand up and take action.

Whether you’re an employee, contractor, performer, visitor or patron, we encourage you to speak up.

To make a report or to seek support, you can contact:

  • Your manager or key contact at your employing organisation
  • The contact officer for your employing organisation or for the event you are working on here at Arts Centre Melbourne. Details of this person will be advised to you when you start work at Arts Centre Melbourne.

If you feel unable to make a report through these channels and the matter relates to your work here at Arts Centre Melbourne, you can also make a report or seek support via:

  • Arts Centre Melbourne’s independent and confidential reporting partner, Your Call. You may choose to remain anonymous or identify yourself only to Your Call, and may report online at any time via yourcall.com.au/report (organisation ID: ACM3004) or 9am – midnight on recognised business days by calling 1300 790 228
  • an Arts Centre Melbourne human resources representative at hrassist@artscentremelbourne.com.au

What happens once a complaint is made?

Anyone working in our venues can raise a concern or complaint if they have experienced or have witnessed inappropriate workplace behaviours.

Complaints will be handled and resolved in an appropriate, fair, transparent and timely manner, and in accordance with the principles of natural justice.

Where else you can support

You can contact the Victorian Equal Opportunity and Human Rights Commission’s free and confidential dispute resolution service on 1300 292 153 or via their website www.humanrightscommission.vic.gov.au

Other useful resources

The following resources have been compiled to assist you to better understand these issues, and develop appropriate policies and procedures for your own organisation.

Arts Centre Melbourne

Australian Human Rights Commission

Victorian Equal Opportunity and Human Rights Commission

Worksafe Victoria

Media Entertainment and Arts Alliance (MEAA)

Screen Australia

Theatre Network Australia

Live Performance Australia

Support Services

What we expect of Hirers, Presenters and Other Venue Users

Our contracts include specific terms about safe and respectful work at Arts Centre Melbourne.

Under these terms, Venue Users need to:

  • Have in place policies and procedures relating to safe and respectful work, which are appropriate to the nature and scale of their operations
  • Ensure their team members complete Arts Centre Melbourne’s induction training and get a copy of our Safe Workplace Statement before starting work here
  • Appoint a Contact Person to be the key liaison with Arts Centre Melbourne on matters relating to safe and respectful work in our venues
  • Tell Arts Centre Melbourne if an incident occurs when working at Arts Centre Melbourne, including any allegations of sexual harassment, discrimination or bullying

Arts Centre Melbourne has a range of supports available to Venue Users and their team members when working here. These include information resources and access to our reporting channels. For more information, please speak to your key contact or contact Arts Centre Melbourne’s HR team at hrassist@artscentremelbourne.com.au

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