Accessibility

- +
Access-Friendly
Access Friendly
In an access-friendly performance the doors to the theatre will remain open, the house lights will be up throughout the performance and staff will be available to offer assistance. There will be a chill out zone available in the foyer.
Assistive Hearing
Assistive Hearing
A hearing system is available in all Arts Centre Melbourne venues except the Pavilion.
The system utilises an FM signal, providing coverage to all seats in the venues via headphones or neckloops available from the venue ushers. This system can also be used for guided tours and small meetings at Arts Centre Melbourne. 
Audio description
Vision Australia also offers a free audio description service and tactile tours for selected performances, phone (03) 9864 9222 for details.
Auslan Interpreted
Auslan Interpreted
Auslan interpreted performances are for audiences who are Deaf and use Australian Sign Language (Auslan) as their primary means of communication. Experienced Auslan theatre interpreters stand to the side of the stage and translate what the actors are saying or singing into Auslan signing the text and dialogue live.
Wheelchair access
Wheelchair

All venues are accessible from street level and the Arts Centre Melbourne car park by wheelchairs, with lifts operating between levels in both the Theatres building and Hamer Hall. Spaces are available at all events, subject to availability. Please enquire when making a booking.
Relaxed Performance
Relaxed Performance
Relaxed performances welcome children with disability, sensory and learning challenges to the theatre. The production is designed to be ‘relaxed’ with lowered lighting and sounds at certain points in the show. Theatre doors remain open, a quiet area is available and a social story can be downloaded before you visit. The atmosphere is non-judgemental, noisy enthusiasm is embraced, so young audience members are able to be themselves with friends, family and carers.
Visual Performance
Some shows are highly visual with little or no spoken word and are therefore suitable for students who are Deaf, hard of hearing or speak a language other than English. Where available the symbol will indicate the degree of visual elements in the show. 

Please note that there is often sound composition throughout live performances.
Have a Question?
For further enquiries please contact Arts Centre Melbourne’s Disability Access Manager on (03) 9281 8503 during business hours.
loading events

Venue Accessibility:

Access Services  State Theatre Playhouse Fairfax Studio
Sidney Myer
Music Bowl
Hamer Hall
WHEELCHAIR ACCESS
ACCESSIBLE SEATING
(LIMITED AVAILABILITY)
CAPTIONING/SURTITLES

English Surtitles
occur on most
Opera Australia
performances

Identified
performances only

Identified
performances only

Identified
performances only

Identified
performances only

HEARING ASSISTANCE
AUDIO DESCRIPTION

Identified
performances only

Identified
performances only

Identified
performances only

Identified
performances only

Identified
performances only

AUSLAN INTERPRETED PERFORMANCES

Identified
performances only

Identified
performances only

Identified
performances only

Identified
performances only

Identified
performances only

ACCESSIBLE TOILETS
ASSISTANCE ANIMALS Assistance animals are permitted into all areas of Arts Centre Melbourne.
COMPANION CARD Arts Centre Melbourne is an affiliate of the Companion Card program and admits carers to shows as ticketed complimentary guests.
CAR PARK 8 parking spaces for people with an Australian disability parking permit are available in the Arts Centre Melbourne Car Park. They cannot be reserved, however people with an Australian disability parking permit can reserve Valet Parking in advance and receive 25% off the normal price.