Your Safety & Wellbeing

Following Victorian Government guidelines due to COVID-19, some events have been postponed.

For ticket holders booked to attend an upcoming performance, when a new date is confirmed we will contact you by email.


Tickets for performances purchased through an authorised outlet will be fully refunded, including fees.

If you purchased your tickets through Arts Centre Melbourne, you do not need to contact us.

Ticket refunds will be processed automatically and our team are working as quickly as possible to process all refunds.

All tickets purchased using a credit card will be automatically refunded back to the original credit card used at the time of booking. Once we process the refund, please allow plenty of time for this to show on your credit card statement. For tickets purchased using cash, EFTPOS or a credit card that has now expired, our team will contact you directly to discuss the refund process.


We are working tirelessly to reschedule as many performances as possible. When a new date is confirmed for an affected performance, we will advise you by email. You will be issued with new ticket(s) for the rescheduled date prior to the performance.

If you are unable to attend the new date, you can request a full refund. Details will be provided in the email.

The following is a list of performances still to be rescheduled:

The following is a list of rescheduled performances:

If you have any other ticketing enquiries, please email, keeping in mind that we will be experiencing a high volume of enquiries.


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