Need to Know

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Getting There

Arts Centre Melbourne is located at 100 St Kilda Road, in between the National Gallery of Victoria and the Yarra River, it's only minutes away from Federation Square, Flinders Street Station and the CBD.


Performances, Tours & Workshops
Telephone (03) 9281 8582
Fax (03) 9281 8627

ArtsConnect9 Experiences
Telephone (03) 9281 8784
Fax (03) 9281 8627

First Call Fund
Telephone (03) 9281 8582
Fax (03) 9281 8627

Before You Visit

How do I book? Will we get individual tickets when we attend a performance?
  • No, the Front of House staff will have a seating plan and seat school groups one at a time.
As groups before you are being seated, your group will assemble in the foyer of the theatre.
  • We request that accompanying teachers be seated so as to ensure appropriate supervision across the whole group.
Where can I find teachers resources?
  • When available, teachers' resources will be available for download here.
How do we get to Arts Centre Melbourne?
  • Train – A short stroll from Flinders Street Station.
    Tram – Take any tram along St Kilda Road and get off at Arts Centre Melbourne, Stop 14.
    Bus – Drop off points for chartered buses are located in the (city-bound) service lane of St Kilda Road outside the NGV and Hamer Hall, but there is no parking permitted at these locations. Two hour bus parking is available opposite Arts Centre Melbourne along St Kilda Road and is regulated by the Melbourne City Council. For more details please visit or call (03) 9658 9658.
  • Car – Parking for standard sized vehicles is available in Arts Centre Melbourne Car Park via the corner of Sturt and Kavanagh Streets, Southbank. Learn more about car park rates here.

On The Day

What happens when we arrive? Schools Performances:
  • Please arrive at Arts Centre Melbourne Forecourt in front of the Theatres Building (under the spire) 30 minutes prior to your scheduled performance time.
  • You will be met by a member of the Education team who will then direct your group to the appropriate foyer.
  • This is good time to use the bathrooms before you proceed into the theatre.
  • If you are bringing multiple age groups, it helps if classes are lined up with the most junior classes first as we like to seat them in front of the older children.
  • Gallery Oneplease go to the Information Desk inside the main entrance of the Theatres Building (under the spire).
The Channel:
  • The Channel is located next to Hamer Hall along the Yarra River.
  • From St Kilda RoadWalk around Hamer Hall main entrance to the right, and pass Fatto Restaurant.
  • The entrance to The Channel are the glass doors to your left. Staff will meet groups at Arts Centre Melbourne Reception at The Channel main entrance. Please arrive 5 minutes prior to the start time unless otherwise arranged.
ArtsConnect9 experiences:
  • Please check your booking confirmation for venue locations and arrival times.
What should students bring with them into the performance/workshop?
  • Just their excitement! Please don’t bring food or drinks into the venue. Electronic devices must be turned off.
What do we do with our school bags?
  • Leave them at school. For safety reasons, school bags are not permitted inside the auditorium and there is limited space in the foyers. School lunches may also be stored in the theatre foyers during performance times where they will be supervised.
  • For The Channel programs, bag storage is provided with the workshop spaces.
What if we’re late for the show?
  • If you think you will arrive late, please contact the Concierge desk on (03) 9281 8298.
  • On arrival your group will admitted in to the auditorium at the first suitable break in the performance.
  • For The Channel programs, please call (03) 9281 8194.

Other Questions

Some of my students have never been to a live theatre performance before, how should they act? Does the show run to time?
  • We endeavour to run everything to schedule, but occasionally there are unavoidable delays to the start time of the show – seating large numbers of school groups swiftly can be a challenge! Similarly, exiting the theatre, collecting bags and using the bathrooms, can take time. If you are taking public transport back to your school, please allow for this extra time.
Where can my class have lunch/morning tea?
  • School lunches may be eaten on the lawn area between the Theatres Building and Hamer Hall or in the Queen Victoria Gardens opposite Arts Centre Melbourne. In case of rain students may eat lunches in the theatre foyers (subject to performance schedules). • Please note that food and drinks are not permitted in the auditorium.
  • There are toilet facilities in every foyer of Arts Centre Melbourne.
What else can we do while we are at Arts Centre Melbourne?
  • Guided Tours – take you through the foyers and into the auditoriums (where available) and explain the history, design and function of the buildings, as well as explaining the significance of the artwork that fills the walls of our foyers. Find our more information about our Guided Tours.
  • Gallery Spaces – with free exhibitions as varied as the history of circus to art inspired by jazz. Open every day until late.
  • Arts Centre Melbourne sits within the heart of Melbourne’s Cultural Precinct and sites such as NGV, ACMI, State Library of Victoria and Melbourne Museum are in close proximity.