Arts Centre Melbourne is dedicated to supporting access and making all Victorians feel welcome in our venues.
Throughout the year, Arts Centre Melbourne presents a captivating program of accessible performances by some of the best Australian and international companies.
We present programs and performances that are Relaxed, Auslan Interpreted, Audio Described, Open Captioned, Highly Visual and Wheelchair accessible. We also provide Tactile Tours, an Assistive Hearing system is available in our venues and Companion Card holders are eligible for a complimentary companion ticket.
Arts Centre Melbourne present programs and performances that are Relaxed, Auslan Interpreted, Audio Described, Open Captioned, Tactile Tours, Highly Visual and Wheelchair accessible. An Assistive Hearing system is available in our venues and Companion Card holders are eligible for a complimentary companion ticket.
Arts Centre Melbourne event webpages and brochure listings are tagged with access icons so you can identify accessible events at a glance. The tags are located at the bottom of the page and often include a description. See the full list of services provided and the corresponding icons. If you have any questions about the event’s accessibility please check the event page or call our contact centre on 1300 182 183.
Wheelchair seats/spaces are available at all events, including many events at the Sidney Myer Music Bowl, subject to availability. These seats/spaces can be booked online or by contacting our call centre on 1300 182 183. Complementary loan wheelchairs can also be booked to assist with travel throughout the building. Please call our contact centre on 1300 182 183 for assistance with loaning a wheelchair.
All levels of the Arts Centre Melbourne car park are fully wheelchair accessible. Accessible parking bays are available on both levels.
Please ask venue staff for the closest accessible toilet to your location. In the Theatres Building there are accessible toilets on Level 3, 5, 6 and 8. In Hamer Hall there are accessible toilets on every level.
A Changing Places is located on Level 3 of Hamer Hall near the south lift, designed for the exclusive use of people with disability, their families and carers. Changing Places are accessible toilets with full-sized change table, hoist system, toilet and basin.
Users are asked to bring their Master Locksmith Access Key (MLAK) to open this toilet. For health and safety reasons we do not provide slings. Visitors are asked to bring their own which should be compatible with the loop system.
The facility is open daily Monday to Sunday 9am – 11pm. Contact Hamer Hall Security on (03) 9281 8288 to access the facility outside Hamer Hall’s opening hours. Please contact security if a MLAK key is required. For more information about Changing Places please visit the Changing Places website.
Assistance animals are permitted into all areas of Arts Centre Melbourne. Water bowls are available on request.
Companion Card holders are eligible for a complimentary companion ticket to Arts Centre Melbourne programs and performances.
For more information about accessible public transport options to Arts Centre Melbourne please visit the Getting Here web page.
All levels of the Arts Centre Melbourne car park are fully wheelchair accessible. For more information, please visit the Arts Centre Melbourne car park web page.
The Arts Centre Melbourne car park has a height restriction of 1.9m. For vehicles above this height restriction accessible parking spaces are available nearby to Arts Centre Melbourne, please see City of Melbourne Accessible Amenities for more details.
There is bus parking available in St Kilda Road opposite Arts Centre Melbourne. If you would like to reserve bus parking please visit the Melbourne Council Parking Permit website. There are also limited accessible parking spaces out the front of Arts Centre Melbourne.
Please call our contact centre on 1300 182 183.