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It was lovely that my child didn't need to follow regular theatre etiquette. We were relaxed and they were relaxed. Their exuberance added to the atmosphere!

Parent

Relaxed Performances are for anyone who would benefit from a more relaxed environment – this can include but is not limited to people with autism, sensory sensitivities, learning disabilities, dementia as well as those living with anxiety or who have experienced trauma.

In our Relaxed Performances we focus on relaxing –or adapting– the theatre environment and preparing the audience by developing pre-show resources. We maintain the creative integrity of each show, making minor modifications to sensory elements like lighting and sound, with the artists.

During these performances, there is a relaxed attitude to noise, doors remain open and lights while dimmed remain on throughout the performance. You can leave the auditorium to take a break and a designated quiet area is available. Pre-show resources such as a Visual Story are available to help you prepare for your visit.

See our latest accessible performance, events and workshops on our Accessible Events page. You can filter by Relaxed Performance using the ‘filter results’ button and selecting Relaxed Performance.

Frequently Asked Questions

Relaxed Performances are for anyone who would benefit from a more relaxed environment – this can include but is not limited to people with autism, sensory sensitivities, learning disabilities, dementia as well as those living with anxiety or who have experienced trauma.

A relaxed performance is the same show but there are some small production changes. These changes are made to eliminate surprise and reduce anxiety levels making theatre more welcoming for some audiences.

We focus on modifying the sensory environment and provide pre-show resources to help audiences prepare for their visit. During a Relaxed Performance, there is a relaxed attitude to noise and movement from audiences. Theatre doors remain open, house lights will be up, sound and lighting cues may be modified, doors will be open for people to come and go as they wish and a quiet area is available for audiences. Resources are also available to help audiences prepare for the performance.

For information and warnings about a performance, please check the warnings on the performance webpage and download the Visual Story. The Visual Story will be available to download on the performance webpage a few weeks prior to the performance.

There will be a designated Quiet Area for you to go to in the foyer of the theatre. The Quiet Area will be somewhere you can relax before the show, and where you can come and go to whenever you want during the performance, should you need to take a break. There will be comfy seating including bean bags, sensory items, and the Visual Story will be available. You can return to the theatre when you are ready – trained staff are available to assist as required.

You can take your headphones and your tablet into the theatre to assist with communication. We just ask that you please inform the ushers beforehand. We also recommend that you are mindful of the people around you whilst using a tablet, and limit its use throughout the performance so that it is not too distracting to others.

Doors will be open approximately 30 minutes prior to the start of the performance, giving you plenty of time to find a seat and feel comfortable in the space.

Yes, we will have a number of highly trained Front of House staff available both in the foyer and in the theatre who will be able to assist you at any time.  

All our venues are wheelchair accessible from street level, with lifts operating between levels in both the Theatres building and Hamer Hall. Wheelchair spaces are available at all events, including many events at the Sidney Myer Music Bowl, subject to availability – early bookings are recommended. Complementary loan wheelchairs can also be booked to assist with travel throughout the building. Please call our contact centre on 1300 182 183 for assistance with booking wheelchair accessible seating/spaces or loaning a wheelchair.

All levels of the Arts Centre Melbourne Car Park are fully wheelchair accessible. Accessible parking bays are available on both levels.

You can park in the Arts Centre Melbourne car park. All levels of the Arts Centre Melbourne car park are fully wheelchair accessible. Our 22 clearly marked accessible parking bays are available on both levels, all offering clear access to our theatres. Please display your valid Parking Permit for people with disability; standard rates apply.

The entry for Arts Centre Melbourne’s car park is corner of Sturt and Kavanagh Streets.

Discounts for the Valet parking service are also available for Disability Parking Permit holders.

The Arts Centre Melbourne car park has a height restriction of 1.9m. For vehicles above this height restriction accessible parking spaces are available nearby to Arts Centre Melbourne, please see City of Melbourne Accessible Amenities for more details.

Arts Centre Melbourne is located at 100 St Kilda Road, in between the National Gallery of Victoria and the Yarra River, it is a few minutes walk from Federation Square and Flinders Street Station.
Train – A short walk from Flinders Street Station.
Tram – Take any tram along St Kilda Road and get off at Arts Centre Melbourne, Stop 14.
For more information about public transport options please visit the website here.

Please ask venue staff for the closest accessible toilet to your location. In the Theatres Building there are accessible toilets on Level 3, 5, 6 and 7. In Hamer Hall there are accessible toilets on every level.

Food may be eaten in the foyers, on the lawn area between the Theatres Building and Hamer Hall or in the Queen Victoria Gardens opposite Arts Centre Melbourne.
Cold food and drinks are permitted. We just ask that you please inform the ushers beforehand. For safety hot food and drink is not permitted.
Companion Card holders are eligible for a complimentary companion ticket to Arts Centre Melbourne programs and performances.
Please call 1300 182 183.
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