Arts Centre Melbourne is committed to ensuring our venues and performances are welcoming and accessible for everyone.

Experience the wonder of live performance at Arts Centre Melbourne through the many accessible performances, workshops and participatory programs that everyone can enjoy. Check out our upcoming accessible events here.

Arts Centre Melbourne event pages are tagged with access icons so you can identify accessible events at a glance. These icons are:



Assistive Hearing

A hearing system is available in all Arts Centre Melbourne venues, except the Pavilion. This sound amplification system utilises an FM signal, providing coverage to all seats in the venues via headphones or neck-loops available from the venue ushers. This system can also be used for guided tours and small meetings in our buildings.

Audio Description

and


Tactile Tours

Audio Description and Tactile Tours enhance the live performance experience for people who are blind or have low vision. Vision Australia offers a free audio description service and tactile tours for selected performances.

Auslan Interpreted

Auslan Interpretation is suitable for people who are deaf and communicate using Australian Sign Language (Auslan). Auslan Interpreters are available for select performances. To book seats near the interpreter, select ‘Book tickets’ and add the code AUSLAN in the promo code box.

Braille

Braille is used in the lifts, as well as other areas of Arts Centre Melbourne for our audiences who are blind or have low vision.

Highly Visual

Some performances are highly visual, with little or no spoken word, and therefore suitable for people who are deaf, hard of hearing or speak a language other than English.

Open Captioning

Captioning is available at selected performances. Captions are prepared from the script of the play by highly trained staff. During the performance, the captions are displayed on a screen, enabling the audience to read what is being said, without obstructing the performance

Relaxed Performance

Relaxed Performances are for anyone who would benefit from a more relaxed environment – this can include but is not limited to people with autism, sensory sensitivities, learning disabilities, dementia as well as those living with anxiety or who have experienced trauma.

We focus on relaxing - or adapting - the theatre environment and preparing the audience by developing pre-show resources. During these performances, there is a relaxed attitude to noise, doors remain open and lights while dimmed remain on throughout the performance. You can leave the auditorium to take a break and a designated quiet area is available. Pre-show resources such as a Visual Story are available to help you prepare for your visit.

Wheelchair Access

All our venues are wheelchair accessible from street level, with lifts operating between levels in both the Theatres building and Hamer Hall. Wheelchair spaces are available at all events, including many events at the Sidney Myer Music Bowl, subject to availability. Complimentary loan wheelchairs can also be booked to assist with travel throughout the building. Please call our contact centre on 1300 182 183 for assistance with booking wheelchair accessible seating/spaces or loaning a wheelchair.

All levels of the Arts Centre Melbourne Car Park are fully wheelchair accessible. Accessible parking bays are available on both levels.

Companion Card

Companion Cardholders are eligible for a complimentary companion ticket to all performances.

More questions

For further information, please contact Arts Centre Melbourne on 1300 182 183 during business hours.

Access Services State Theatre Playhouse Fairfax Studio Sidney Myer Music Bowl Hamer Hall
Wheelchair Access
Accessible Seating
(Limited Availability)
Open Captioned/Surtitles
Identified performances only. English Surtitles occur on most Opera Australia performances

Identified performances only

Identified performances only

Identified performances only

Identified performances only
Assistive Hearing
Audio Description
Identified performances only

Identified performances only

Identified performances only

Identified performances only

Identified performances only
Auslan Interpreters
Identified performances only

Identified performances only

Identified performances only

Identified performances only

Identified performances only
Accessible Toilets
Changing Places A Changing Places (an accessible public toilet with full-sized change tables and hoists) is located in Hamer Hall on Level 3.
Assistance Animals Assistance animals are permitted into all areas of Arts Centre Melbourne.
Car Park All levels of the Arts Centre Melbourne Car Park are fully wheelchair accessible. 22 accessible parking bays are available and bays are on both levels. Wheelchairs are also available for complimentary hire and can be pre-booked.

Please display your valid Parking Permit for people with disability; standard rates apply. A discount for the Valet Parking service is available for Disability Parking Permit holders.

Please note: lift access is available to all levels of Arts Centre Melbourne; however, access to the NGV is only available during NGV opening hours.

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