Your Safety & Wellbeing

Bookings must be made online, using our online booking form.

Arts Centre Melbourne’s Box Office team take care of all school bookings. If you have a question about your booking or payment, contact our friendly Box Office team directly on (03) 9281 8000 or email

If you require further information or details about a show or workshop, please don’t hesitate to contact the Schools’ Engagement Team. Drop us an email at or give us a call on (03) 9281 8582.

View our online booking form for workshops and performances

View our online application form for the First Call Fund subsidy program for schools.

See our most frequently asked questions regarding school bookings.

View our full Terms and Conditions for school bookings.

Frequently Asked Questions

Arts Centre Melbourne is located at 100 St Kilda Road, Melbourne VIC 3004 between the National Gallery of Victoria and the Yarra River. It's only minutes away from Federation Square, Flinders Street Station and the CBD.

See our Getting Here page for information on public transport options.

Drop off points for chartered buses are located in the (city-bound) service lane of St Kilda Road outside the NGV and Hamer Hall, but there is no parking permitted at these locations. Two-hour bus parking is available opposite Arts Centre Melbourne along St Kilda Road and is regulated by the Melbourne City Council. For more details please visit or call (03) 9658 9658.

Parking for standard sized vehicles is available in Arts Centre Melbourne Car Park via the corner of Sturt and Kavanagh Streets, Southbank. Learn more about the Arts Centre Melbourne Car Park.

Schools Performances
Please arrive at Arts Centre Melbourne Forecourt in front of the Theatres Building (under the spire) 30 minutes prior to your scheduled performance time. You will be met by a member of the Education team who will then direct your group to the appropriate foyer. This is good time to use the bathrooms before you proceed to the theatre. If you are bringing multiple age groups, it helps if classes are lined up with the most junior classes first as we like to seat them in front of the older children.

The Channel
The Channel is located next to Hamer Hall along the Yarra River. From St Kilda Road–Walk walk around Hamer Hall main entrance to the right, and pass Fatto Restaurant. The entrance to The Channel is the set of glass doors to your left. Staff will meet groups at Arts Centre Melbourne Reception at The Channel main entrance. Please arrive 5 minutes prior to the start time unless otherwise arranged. Download a map to The Channel.

It depends on the performance but usually no, you will not need a physical ticket for the show. Most school shows are dedicated matinees for schools only, and Front of House staff use a seating plan. Each school is greeted by our staff and seated in the auditorium as group. We ask that teachers sit among their students to ensure appropriate supervision across the entire group.  
School lunches may be eaten on the lawn area between the Theatres Building and Hamer Hall or in the Queen Victoria Gardens opposite Arts Centre Melbourne. If it rains, students may eat lunches in the theatre foyers (subject to performance schedules). Please note: food and drinks are not permitted in the auditorium.

Enthusiasm and excitement!

Food and drinks are not permitted in the auditorium and all electronic devices must be switched off. We highly recommend that schools bags are left at school. For safety reasons, school bags cannot be brought into the auditorium. School lunches may be stored in the foyers and will be supervised by our staff.

For workshops in The Channel, bags can be stored in workshop spaces. Some workshops require pre-workshop tasks to be completed by students – make sure you check your emails and bring any of this material along on the day!

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