Your Safety & Wellbeing

Prior to the day

Visit the Schools Bookings T&Cs page to view the booking process.

No. Dedicated school matinees are non-ticketed; the Front of House staff will seat school groups one at a time. For performances in the evening or in the Morning Melodies Program, tickets will be available for collection at the box office under the name of your school. See the Performance Notes section in your Booking Reservation Form to confirm.

Learning resources can be found here, including information on how to best prepare primary students for a Q&A.
We encourage the students to respond naturally, however speaking with neighbours can be very disruptive. Please discuss appropriate behaviour with your students to ensure that every one can enjoy the performance. Download our How to be an Audience Member document for further details.

Please email our Schools Team to request these documents

On the day

Arts Centre Melbourne is located at 100 St Kilda Road, Melbourne VIC 3004 between the National Gallery of Victoria and the Yarra River. It's only minutes away from Federation Square, Flinders Street Station and the CBD.
See our Getting Here page for information on public transport options.

Drop off points for chartered buses are located in the (city-bound) service lane of St Kilda Road outside the NGV and Hamer Hall, but there is no parking permitted at these locations. Two-hour bus parking is available opposite Arts Centre Melbourne along St Kilda Road and is regulated by the Melbourne City Council. For more details please visit or call (03) 9658 9658.

Parking for standard sized vehicles is available in Arts Centre Melbourne Car Park via the corner of Sturt and Kavanagh Streets, Southbank. Learn more about the Arts Centre Melbourne Car Park.

Dedicated schools matinee performances:
Arrive at Arts Centre Melbourne Forecourt in front of the Theatres Building (under the spire) 30 minutes prior to your scheduled performance time. You will be met by a member of the Education team who will then direct your group to the appropriate foyer. This is a good time to use the bathrooms before you proceed into the theatre.
As groups before you are being seated, your group will assemble in the foyer of the theatre. If you are bringing multiple age groups, it helps if classes are lined up with the most junior classes first as we like to seat them in front of the older children.
We request that teachers are distributed amongst the group to ensure appropriate supervision; both in the foyers and the theatre.

Workshops at the Channel:
The Channel is located next to Hamer Hall along the Yarra River. From St Kilda Road–Walk around Hamer Hall main entrance to the right, and pass Fatto Restaurant.
The entrance to The Channel are the glass doors to your left; staff will meet your group at The Channel main entrance. Please arrive 5 minutes prior to the start time unless otherwise arranged.
Call (03) 9281 8194 if you’re experiencing any troubles finding us.

ArtsConnect9 experiences:
Please check your booking confirmation for venue locations and arrival times.

Some workshops require a Content Template and/or scripts to be completed; this will be communicated to you prior to your workshop.
Please don’t bring food or drinks into the venues, and electronic devices must be turned off.

Ideally, leave them at school. For safety reasons, school bags are not permitted inside the auditorium and there is limited space in the foyers. School lunches may also be stored in the theatre foyers during performance times where they will be supervised.
For workshops at The Channel, bag storage is provided within the workshop spaces.

If you are running late for a performance, please call the Concierge desk on (03) 9281 8298. On your arrival you will be admitted to the auditorium at a suitable break in the performance.

If you are running late for a Guided Tour, please call the Concierge desk on (03) 9281 8298.

If you are running late for a workshop, please call The Channel on (03) 9281 8194.

We endeavour to run everything to schedule, but occasionally there are unavoidable delays to the start time of the show – seating large numbers of school groups swiftly can sometimes be a challenge! Similarly, exiting the theatre, collecting bags and using the bathrooms can take time. When planning your transport back to school, please allow for extra time in case of unforeseen delays.

School lunches may be eaten on the lawn area between the Theatres Building and Hamer Hall or in the Queen Victoria Gardens opposite Arts Centre Melbourne. In case of rain, students may eat lunches in the theatre foyers (subject to performance schedules). Please note that food and drinks are not permitted in the auditorium.
There are toilet facilities in every foyer of Arts Centre Melbourne.

Guided Tours – take a peek inside Australia’s largest performing arts centre and explore the labyrinth beneath the famous spire. Find out more about our Guided Tours.

Gallery Spaces – with free exhibitions as varied as the history of circus to art inspired by jazz.

Arts Centre Melbourne sits within the heart of Melbourne’s Cultural Precinct and sites such as National Gallery Victoria, Australian Centre for Moving Image, State Library of Victoria and Melbourne Museum are in close proximity.

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