Your Safety & Wellbeing

We love to program and present just as much as we love to play host! We’re proud to bring the best of Australia and the world to our stages through our own programming, complementing the amazing calendar of works presented by our resident companies and hirers.

We partner with companies and presenting partners, large and small, to ensure works of all kinds—as well as a suite of educational, participatory, accessible, community and public programs—are here to be enjoyed by our audiences.

Each year, hundreds of thousands of people attend Arts Centre Melbourne Presents programs and we have plenty of excitement coming soon...

From commissioning works to Australian premieres of international acclaim, we do it all.

And it’s all yours to experience.

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Frequently Asked Questions

If your booking was made directly through Arts Centre Melbourne and you have selected Venue Collection, our Box Offices are open pre-show. The Theatres Building Box Office on St Kilda Road level opens 90 minutes before the show and Hamer Hall Box Office opens 45 minutes before a show.

Any bookings not made through Arts Centre Melbourne direct (for example, through our Resident Companies or authorised ticketing agencies) can only be collected one hour prior to the performance start time, from the venue you are attending.

A concession card (or valid photo ID with date of birth clearly visible if booking "Youth" tickets) is required at the time of purchase. Photocopies of concession cards can be used provided the expiry date is visible. Please note: Concession numbers are not sufficient proof of concession status.

Refunds are not available unless the performance is cancelled or if permitted in accordance with the LPA Code of Practice for the Ticketing of Live Entertainment Events in Australia.

Exchanges are only permitted under specific circumstances. For more information on refunds and exchanges, please see our Ticketing Terms and Conditions or call our Contact Centre on 1300 182 183.

Still need help? View all frequently asked questions

Arts Centre Melbourne

Location Address

100 St Kilda Rd, Melbourne VIC 3004

Postal Address

PO Box 7585, St Kilda Rd VIC 8004

Building Opening Hours

Entry is limited to valid ticketholders or Australian Music Vault exhibition visitors.
Find out more

Contact Details

Administration Enquiries: (03) 9281 8000
Ticketing Enquiries: 1300 182 183*
tickets@artscentremelbourne.com.au
*Monday - Friday: 9:30am – 4:30pm

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