AMPA is located at Arts Centre Melbourne within Hamer Hall, at 100 St Kilda Road, Melbourne. Just across the Yarra River from Flinders Street Station. We have our own Car Park and there are multiple public transport options for getting here.
AMPA opens to the public on Thursday 11 December 2025.
AMPA is open daily during exhibition dates:
• Monday to Friday, 12pm – 7pm
• Saturday to Sunday, 10am – 7pm
Last entry is 6:30pm. Opening times may vary on public holidays. Closed Christmas Day and Good Friday. Open from 1pm Anzac Day.
When you book your tickets, available entry times will be displayed for your preferred day.
Your ticket has been issued with an arrival time. We suggest you arrive 15 minutes before your allocated time. Feel free to speak with venue staff if you do arrive before your session start time.
We recommend allowing up to 1 hour to fully explore and enjoy the exhibition. However, you’re welcome to stay longer – your visit can last from your allocated entry time until our closing at 7pm each day.
A selection of exhibition-specific and AMPA merchandise is available at the Box Office, located at the St Kilda Road entrance of Hamer Hall.
Check out the AMPA Exhibitions page to see what’s on display during your planned visit and to purchase tickets.
The cloakroom is located inside Hamer Hall at the St Kilda Road entrance. Look for the coat hanger icon when you arrive. Cloaking is free and available Monday to Friday from 11.45am – 7.15pm and Saturday and Sunday from 9.45am – 7.15pm. Operating times may vary on public holidays.
For your comfort and the comfort of other visitors, all large items must be left at our complimentary cloakroom before entering AMPA. We reserve the right to refuse entry until your items have been cloaked. Typical items include coats, umbrellas, and bags larger than an A4 sheet of paper.
All items left in the cloakroom are treated as lost property. Any lost items at AMPA are kept by our Safety & Security Department for 30 days. You can contact them 24 hours a day by phone on (03) 9281 8316.
Arts Centre Melbourne offers a range of bars, restaurants and cafés to enhance your visit. Choose between modern Japanese cuisine at Saké or Mediterranean flavours at Teatro, both at Hamer Hall. Alternatively, a range of alcoholic and non-alcoholic beverages, coffee, sandwiches and pastries are available from our outdoor café Protagonist, located on the Theatres Building forecourt. Refreshments are also available inside of Hamer Hall in the St Kilda Road entrance during AMPA’s opening hours.
No, to protect objects in the exhibition, food and drink are not permitted in AMPA and will need to be left in our complimentary cloakroom or otherwise disposed of.
Yes, personal photography is allowed. To protect objects in the exhibition, flash photography is not permitted. Use of tripods and selfie-sticks is also prohibited. Professional photography is not permitted without the express permission of Arts Centre Melbourne. For all media enquiries please visit our Media Centre.
When applicable, content advice or warnings will be displayed on the exhibition website and at exhibition entry. If you need more detail about specific content advice, please speak with venue staff or contact us on 1300 182 183 or at tickets@artscentremelbourne.com.au.
Yes, AMPA is fully wheelchair accessible.
Additionally, visitors can book a complimentary manual wheelchair to use for the duration of their visit to assist with travel throughout our buildings. This service is free of charge. Bookings can be made via phone on 1300 182 183 or via email at tickets@artscentremelbourne.com.au. Our team is not able to provide personal attendant services with these wheelchairs and they cannot be taken offsite.
Taxis can stop outside Hamer Hall on St Kilda Road for drop off and pick up. Departure taxis can be booked by venue staff upon request.
You can find bathrooms inside the St Kilda Road entrance of Hamer Hall. This includes an accessible and all-gender bathroom.
A Changing Places facility is located on Level 3 of Hamer Hall, accessible by lift. Please ask venue staff for assistance to access the Changing Places facility.
Yes, if you hold a valid Companion Card, you are entitled to one complimentary entry.
A Companion Card is for people with significant and permanent disability who have a lifelong need for a high level of attendant care to participate in social activities or events where an entry fee is charged. You can find more information on the Companion Card program website. Please note, a carer card is not accepted in place of a Companion Card. If you do not hold a Companion Card, you will be required to purchase a ticket.
If you book with a Companion Card that we do not have on file, please enter these details in the online purchase path or a member of our team will be in contact to verify your details. You may be requested to present your card on arrival.
You can park in the Arts Centre Melbourne car park. For car park information, please visit our Parking webpage.
Both levels of the Arts Centre Melbourne car park are wheelchair accessible and have clearly marked accessible parking bays. Please display your valid Parking Permit for people with disability; standard rates apply. Although the car park has plenty of accessible spaces, it's still best to arrive early when possible.
The Arts Centre Melbourne car park has a height restriction of 1.9m. For vehicles above this height, accessible parking spaces are available nearby – please see City of Melbourne Accessible Amenities for more details.
If you need support booking a ticket or have any questions, please email tickets@artscentremelbourne.com.au or phone 1300 182 183.
To contact us through the National Relay Service:
• TTY users phone 133 677 then ask for 1300 182 183
• Speak and Listen users phone 1300 555 727 then ask for 1300 182 183
• SMS Relay users can message 0423 677 767 then ask for 1300 182 183
• For NRS Chat and other relay call options, please visit the National Relay Service website
We’d love your feedback about any part of your experience.
Our Contact Centre is open 9.00am – 4.30pm Monday to Saturday, excluding public holidays.
No, as per Arts Centre Melbourne’s Conditions of Entry, all children under the age of 15 must always be under the supervision of a responsible adult (18 years of age or older).
Where applicable, content advice or warnings will be displayed on the exhibition website and at exhibition entry. If you need more detail about specific content advice, please speak with venue staff or contact us on 1300 182 183 or at tickets@artscentremelbourne.com.au.
You are welcome to bring in your stroller or pram. Small prams or strollers may be left in our complimentary cloakroom located at the St Kilda Road entrance of Hamer Hall. Find out more about cloaking.
We welcome people of all ages to experience Arts Centre Melbourne. Children under the age of 5 years may be admitted to AMPA at no cost and without a ticket, with a parent or guardian.
You can book tickets:
• Online via this website
• Through our Contact Centre on 1300 182 183, Monday to Saturday from 9am – 4:30pm, excluding public holidays
• In person at the Hamer Hall Box Office between 10am – 6pm daily
Your tickets will be emailed directly to you. Please present your e-ticket to venue staff at AMPA upon entry.
Tickets are required to visit AMPA, and we strongly encourage you to book in advance to ensure entry on your preferred date and time. Tickets may also be purchased at the Hamer Hall Box Office on the day of your visit.
All tickets are issued as e-tickets. If you have any queries, please make your way to the Box Office inside the entrance of Hamer Hall.
Yes, concession pricing is available for full-time Australian and International Students, Health Care Card Holders, MEAA Members, Pension Card Holders, Unemployed and Victorian Carer Card Holders. Please bring your valid concession card as you may be required to present it.
Arts Centre Melbourne is committed to displaying fees and charges up front, so you are aware of these prior to booking. A service charge of $1.50 will apply per transaction for all AMPA bookings.
AMPA is owned and operated by Arts Centre Melbourne. By purchasing a ticket from Arts Centre Melbourne or through an authorised sales channel, you agree to comply with the Terms and Conditions of Purchase.
You can self-exchange your ticket – follow the prompts on your ticket confirmation email or login to your AMPA account online to exchange for another session date or time. Fees and further conditions may apply.
Tickets purchased with a discount cannot be self-exchanged at the discounted rate. Please contact the Arts Centre Melbourne Call Centre or attend the Hamer Hall Box Office for assistance.
Complimentary tickets cannot be exchanged online.
In the case of an event cancellation, a refund will be provided to the original ticket purchaser. If you have purchased a ticket from an unauthorised seller, please refer to Arts Centre Melbourne’s Terms and Conditions of Purchase.
Refunds are also permitted in accordance with the LPA Code of Practice for the Ticketing of Live Entertainment Events in Australia or as required by law (including the Australian Consumer Law). For refund eligibility requests, please email tickets@artscentremelbourne.com.au.
Tickets are for timed sessions and only valid for single entry.
Your Australian Museum of Performing Arts (AMPA) account will require a unique log in, different to your Arts Centre Melbourne (ACM) account.
• If you already have an ACM account, your existing login details will not work when purchasing AMPA tickets.
• To buy tickets for AMPA, you’ll need to create a new AMPA-specific account, even if you’ve booked with ACM before.
If you need assistance creating your AMPA account or have any questions, please contact our Contact Centre on 1300 182 183.
