Your Safety & Wellbeing

Frequently Asked Questions

We are located at 100 St Kilda Road, Melbourne, just across the Yarra River from Flinders St Station. We have our own car park and there are also multiple public transport options for getting here.

If you book tickets online, you can use the “Select your own Seat” option to choose seats straight from the map – and if you click the little camera up in the top left hand corner, we will even give you a cheeky peek at what it looks like to sit from different parts of our theatres. There are also static maps available on the pages of each of our main venues.

Due to COVID-19 health restrictions, entry to theatre venues is limited to valid ticketholders only, with our venue doors opening one hour before the show.

With the potential for up to 5000 people in our theatres, when all venues are operating and have full audiences, it's important to allow plenty of time before the scheduled start of a performance. Having time up your sleeve means you can find parking, make your way to the venue, check-in on entry, have your tickets scanned and order a foyer bar drink and your seat.

To avoid disrupting both the audience and the performers, most performances have a lockout period restricting latecomer entry until a suitable break in the performance. This means that if you arrive late, you may not get into the show until interval, or, in some cases, at all.

Where latecomer entry is possible, it is usual to seat latecomers in seats at the back of a seating area or in a different level, rather than their ticketed position, to avoid further disruption. Once interval comes, you can move to your originally assigned seat.

For more information about our Latecomer policy, please refer to our Conditions of Entry.

There is no official dress code for Arts Centre Melbourne, although shoes and shirts must be worn at all times (if you're taking a Back-stage Tour, you must wear closed-toed shoes). If in doubt, smart casual is always a good choice.

We want you, and those around you, to be comfortable. If you'd like to dress up for the occasion, that's wonderful, but if you prefer comfort to couture, then that's fine too.

We do have some standard conditions, regarding your belongings and conduct, for anyone visiting our buildings. You can view our Conditions of Entry for more information. By entering any of the Arts Centre Melbourne buildings, you are agreeing to these conditions.

Whether it’s great coffee and a snack, a full dinner before your show, or a nightcap straight after, Arts Centre Melbourne has a wide range of food and beverage options for you to choose from.

Food and drink options currently include Protagonist and The Barre, Foyer Bars in all our theatres are also open one hour prior to performances.

Arts Centre Melbourne Membership perks include discounts to all these outlets.

If you're looking for a function space, Arts Centre Melbourne offers a variety of rooms perfect for almost any event - our Conferences and Events page has more information and contact details.

Arts Centre Melbourne is made up of two primary buildings – the 'Theatres' Building (the building with the big spire) and Hamer Hall. Both buildings, as well as the lawn in between, the forecourt in front of the Theatres Building and the Sidney Myer Music Bowl are part of Arts Centre Melbourne.

The Theatres building contains the State Theatre, the Playhouse and the Fairfax Studio, as well as the Australian Music Vault, Café Vic, the Barre and the Pavilion.

Hamer Hall (formally known as the Melbourne Concert Hall) sits just across the lawn from the Theatres building, at the base of Princes Bridge across the Yarra River from Flinders St Station. Bombini Buzz is located at river level in the base of Hamer Hall.

The National Gallery of Victoria NGV) is not part of Arts Centre Melbourne, although it is our nearest Arts neighbour.

For the most up to date COVID-19 venue and ticketing measures and protocols, please visit the COVIDSafe & Wellbeing section.

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