Arts for All Appeal

Frequently Asked Questions

We are located at 100 St Kilda Road, Melbourne, just across the Yarra River from Flinders St Station. We have our own car park and there are also multiple public transport options for getting here.

If you book tickets online, you can use the “Select your own Seat” option to choose seats straight from the map – and if you click the little camera up in the top left hand corner, we will even give you a cheeky peek at what it looks like to sit from different parts of our theatres. There are also downloadable maps available on the pages of each of our main venues.

We recommend arriving at least 30-45 minutes before the performance start time.

With the potential for up to 5000 people in our theatres, when all venues are operating and have full audiences, it's important to allow plenty of time before the scheduled start of a performance. Having time up your sleeve means you can find parking, make your way to the venue, check-in on entry, have your tickets scanned and order a foyer bar drink and your seat.

If you arrive late, please approach a member of staff for assistance.

Many events have a no-admissions period once they’ve begun. This means that if you arrive late, you may not be able to enter the venue immediately, or in some cases, at all.

No-admissions periods are put in place by Presenters to ensure the safety of performers and audiences, and to protect sensitive moments in a production.

Where latecomer entry is possible, it is usual to seat latecomers in seats at the back of a seating area or in a different level, rather than their ticketed position, to avoid further disruption. Once interval comes, you can move to your originally assigned seat.

For more information about our Latecomer policy, please refer to our Conditions of Entry.

There is no official dress code for Arts Centre Melbourne, although shoes and shirts must be worn at all times (if you're taking a Back-stage Tour, you must wear closed-toed shoes). If in doubt, smart casual is always a good choice.

We want you, and those around you, to be comfortable. If you'd like to dress up for the occasion, that's wonderful, but if you prefer comfort to couture, then that's fine too.

We do have some standard conditions, regarding your belongings and conduct, for anyone visiting our buildings. You can view our Conditions of Entry for more information. By entering any of the Arts Centre Melbourne buildings, you are agreeing to these conditions.

Whether it’s great coffee and a snack, a full dinner before your show, or a nightcap straight after, Arts Centre Melbourne has a wide range of food and beverage options for you to choose from.

Food and drink options currently include Protagonist and The Barre, Foyer Bars in all our theatres are also open one hour prior to performances.

Arts Centre Melbourne Membership perks include discounts to all these outlets.

If you're looking for a function space, Arts Centre Melbourne offers a variety of rooms perfect for almost any event - our Conferences and Events page has more information and contact details.

You can bring a personal water bottle in to any of our venues. Depending on the presenter of the event, you may be able to bring certain types of food in with you, but it’s always best to assume that you won’t be able to.

If you’re attending an event at the Sidney Myer Music Bowl, you may be asked to empty your personal water bottle before entering the venue. There are water tanks inside that you will be able to refill your bottle from.

For more information on what you can and can’t bring in to the Sidney Myer Music Bowl for a specific event, please check the Terms and Conditions. Once they have been confirmed for an event, these can be downloaded from the Notes section of the event page on our website.

If you need to leave during a performance, for any reason, please approach a member of staff for assistance.

In some instances, you may not be able to go back in immediately, or at all, but staff will do their best to assist you.

Unless an event offers standing room, all audience members must be seated in their allocated seats while a performance is on. This is to keep evacuation routes clear and to avoid distracting the performances.

The exceptions to this are shows that offer alternative seating and standing arrangements (ask our team if you’re unsure), and the Sidney Myer Music Bowl, where it is quite normal for crowds to get up and dance, whether they’re in the Reserved Seating area or on the lawn in General Admission.

Arts Centre Melbourne is made up of two primary buildings – the 'Theatres' Building (the building with the big spire) and Hamer Hall. Both buildings, as well as the lawn in between, the forecourt in front of the Theatres Building and the Sidney Myer Music Bowl are part of Arts Centre Melbourne.

The Theatres building contains the State Theatre, the Playhouse and the Fairfax Studio, as well as the Australian Music Vault, The Barre and the Pavilion.

Hamer Hall (formally known as the Melbourne Concert Hall) sits just across the lawn from the Theatres building, at the base of Princes Bridge across the Yarra River from Flinders St Station. Bombini Buzz is located at river level in the base of Hamer Hall.

The National Gallery of Victoria NGV) is not part of Arts Centre Melbourne, although it is our nearest Arts neighbour.

For the most up to date COVID-19 venue and ticketing measures and protocols, please visit the COVIDSafe & Wellbeing section.

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